I’m all about people using whatever advantage they can to further their personal or professional success.  This does not include doing illegal or unethical things. However, if you’ve cracked the code on using social media and social networking to influence others, that’s awesome.  But, before you start asking people to kiss your pinky ring, it [...]

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Nov 23rd

Over the past few months, upset customers have increasingly taken to using social media to express their displeasure at a poor service experience.  From film director, Kevin Smith, who angrily tweeted about being removed from a Southwest Airlines flight to a musician, Dave Carroll, who made a cheeky YouTube video about how he had his [...]

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Jun 8th

A Google search for “Quickly Growing Twitter Followers” is filled with pages of paid/unpaid strategies designed to increase your numbers. Some of these strategies rely on using computer software and programs (keyword based) to automate your account to follow users who automatically reciprocate. If these users do not reciprocate after a specificied period of time, [...]

Feb 22nd