Ever since Tom Peters wrote his visionary article, ‘The Brand Called You’ for Fast Company 13 years ago, there has been an increased significance placed on branding.  Most people simply take the importance of branding at face value.  But, what are the real reasons behind why branding matters on the social web?  Getting visibility For [...]

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Nov 2nd

Let’s face it, not every prospective candidate who applies will be selected for a job opening.  However,the way in which your organization treats each applicant during the recruiting process may determine whether or not your employment brand can continue to attract top candidates.  A recent blog post on Harvard Business Review entitled “How Coke and Pepsi Are Using Social Media to Build [...]

Jun 9th

Over the past few months, upset customers have increasingly taken to using social media to express their displeasure at a poor service experience.  From film director, Kevin Smith, who angrily tweeted about being removed from a Southwest Airlines flight to a musician, Dave Carroll, who made a cheeky YouTube video about how he had his [...]

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Jun 8th

We’ve all seen the stories about how social media, social networking, and social sharing are changing our lives.  In fact, a recent TechCrunch article states that 44% of social sharing on the web happens on Facebook, followed by 29% on Twitter, 18% on Yahoo, and 9% on MySpace.  Digging deeper, one begins to get an idea of [...]

Feb 19th

Owners, General Managers, Athletic Directors, and Coaches understand better than most the need to secure top talent for their sports team. However, they have not just paid lip service to this belief. Instead, they have relentlessly adopted innovative recruiting practices focused on gaining a competitive advantage for their organizations.  These innovations are naturally evolving to include the increased use [...]

Feb 17th